Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases receive top priority, which is why occasional appointment delay is inevitable. We make a sincere attempt to see every client and patient on time.

For your convenience, drop-off appointments are available. You can bring your pet into our clinic at the time that works best for you during business hours and leave him or her with us for a few hours to be examined. Once the doctor has completed an examination, we will contact you to discuss diagnosis, treatment and next steps.

We make every effort to make our our clients and patients feel comfortable during visits. Because some pets may be a little uneasy about new people, new surroundings and other pets, and for the safety of everyone, we ask you to please restrain your pet on a leash or in a carrier before entering the waiting room.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, Care Credit, cash and personal checks.

Prescription Policy

Please call us at least 24 hours in advance for a prescription refill. This will eliminate unnecessary wait time for you. Pets must have been examined by one of our doctors within the past year to be able to receive prescription medications.